HOW TO PLACE AN ORDER?
Once you have finished adding items to your cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the checkout process.
WHICH METHODS OF PAYMENT DO YOU ACCEPT?
We accept credit cards, debit cards, Paypal, and bank transfers (via PayPal).
HOW SAFE IS MY PERSONAL INFORMATION?
HOW DOES SHIPPING WORK?
We partner with global merchants and artisans in order to provide you the best shipping times for our product. This means that your order is shipped from global areas such as Germany, the USA, Thailand, Tibet, China, India, etc.
Our global suppliers provide tracking numbers and we do offer a 100% satisfaction guarantee.
Because we ship directly from our partners in these countries, your item may take 6-20 days to arrive. Please do not panic if it does not show up immediately, it’s on its way 🙂
We offer international shipping options too – no matter where you are, you can buy from us! For more information on shipping check out our shipping page.
WHAT IF I NEED SOMETHING?
No worries! Contact us and we’ll guide you through the process.
CAN I CANCEL AN ORDER?
Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order. All refunds will be processed within 24-48 hours before the fund reflects on the customer’s bank account.
The Exoplanter with its self-watering capabilities works great for almost any kind of plant and waters them according to their water requirements. Some low-maintenance plants recommended by our users include Asparagus Ferns, Money Plants, African Violets, Peace Lilies, Aloe, and Snake Plants.
Nope, a drainage hole is not required as the Exoplanter prevents overwatering by using data from the soil sensors.
Yes, the Exoplanter can help balance humidity levels in humid spaces, especially paired with plants that help lower indoor humidity.
The Exoplanter encourages air to flow towards your plant and when you have an air-purifying plant, it increases the air-purifying capability of the plant.
The Exoplanter works best within a temperature range from 32°F (0°C) to 114°F (45°C) and humidity over 20%.
The water tank is 70 ml and Exoplanter generates water according to the plant’s requirement.